Effective Date: September 6, 2026

Mainely Mystics respects your privacy. This Privacy Policy explains how Jill Smith, operating as Mainely Mystics (“Mainely Mystics,” “we,” “us,” or “our”), collects, uses, stores, and shares information when you visit mainelymystics.org, submit a form, book a service, or otherwise communicate with us.

INFORMATION WE COLLECT

We may collect information that you voluntarily provide, including:

• Your name, email address, telephone number, and contact preferences
• Appointment and event details
• Information submitted through contact, booking, or intake forms
• Communications you send to Mainely Mystics
• Payment and transaction information necessary to process a purchase

Please avoid submitting medical records, financial account details, government identification numbers, or other highly sensitive information through general website forms.

The website and its service providers may also automatically collect technical information such as your browser type, device information, IP address, general location, pages visited, referring website, and interactions with the website.

HOW WE USE INFORMATION

We may use collected information to:

• Respond to questions and inquiries
• Schedule, provide, reschedule, or cancel services
• Process payments and refunds
• Prepare for appointments and Private Events
• Send booking confirmations, reminders, and service-related communications
• Maintain business and transaction records
• Improve website performance and visitor experience
• Protect the website, clients, and business from fraud, misuse, or security threats
• Comply with legal obligations

Mainely Mystics does not sell your personal information.

SCHEDULING AND PAYMENTS

Appointments are managed through Acuity Scheduling, a Squarespace service. When you schedule an appointment, Acuity may collect and process your contact information, appointment selections, intake-form responses, and related booking details.

Payments are processed by third-party payment providers. Mainely Mystics does not directly receive or store your complete credit or debit card number. Those providers handle payment information according to their own terms and privacy policies.

COOKIES AND ANALYTICS

This website may use cookies and similar technologies that are necessary for website operation, security, scheduling, checkout, visitor preferences, and analytics.

Depending on your browser and the website’s settings, you may be able to limit nonessential cookies through the cookie banner or your browser controls. Blocking certain cookies may affect how some website features function.

HOW INFORMATION MAY BE SHARED

We may share information only when reasonably necessary with service providers that help operate the website and business, such as:

• Squarespace and Acuity Scheduling
• Payment processors
• Email, video, calendar, and communication providers
• Technical, security, or professional service providers

We may also disclose information when required by law, to respond to a valid legal request, to protect safety or legal rights, or as part of a business reorganization or transfer.

These third parties operate under their own terms and privacy practices.

SESSION PRIVACY

Mainely Mystics respects the personal nature of intuitive, mediumship, and coaching sessions. We do not intentionally publish or share the contents of a private session without the client’s permission, except when disclosure is required by law or reasonably necessary to address an immediate safety concern.

Sessions are not recorded by Mainely Mystics unless advance consent has been obtained.

DATA RETENTION AND SECURITY

Information is retained only as long as reasonably necessary to provide services, maintain business and tax records, resolve disputes, enforce agreements, and meet legal obligations.

Reasonable administrative and technical safeguards are used to protect personal information. However, no website, online transmission, or storage system can be guaranteed completely secure.

YOUR CHOICES

You may contact Mainely Mystics to request access to, correction of, or deletion of personal information that we control. Some information may need to be retained for legal, accounting, security, or legitimate business purposes.

You may adjust cookie settings through your browser or the website’s cookie controls when available.

THIRD-PARTY LINKS

The website may contain links to websites or services operated by others. Mainely Mystics is not responsible for the privacy, security, content, or practices of independent third parties. Review their policies before providing personal information.

CHILDREN’S PRIVACY

The website and services are intended for adults. Mainely Mystics does not knowingly collect personal information from children under 13. If you believe a child has submitted personal information, please contact us so the information can be reviewed and deleted when appropriate.

CHANGES TO THIS POLICY

This Privacy Policy may be updated when business practices, services, technology, or legal requirements change. The revised policy will be posted on this page with an updated effective date.

CONTACT

Questions or requests concerning this Privacy Policy may be submitted through the contact form at mainelymystics.org.